On August 4, 2025, Mayor Eric Adams and NYPD Commissioner Jessica S. Tisch announced the expansion of the NYPD’s Quality of Life Teams (Q-Teams) to all precincts in Brooklyn, following a successful pilot launched in April. These teams address non-emergency issues such as illegal mopeds, abandoned vehicles, encampments, outdoor drug use, and noise complaints, significantly improving response times by an average of 47 minutes. Since their inception, Q-Teams have responded to over 23,400 calls, towed 640 vehicles, and seized 299 illegal e-bikes, scooters, and mopeds. The initiative, already implemented in Manhattan and the Bronx, will extend to Queens, Staten Island, and housing commands by August 25, enhancing safety and livability across New York City.
Mayor Adams and NYPD Commissioner Tisch Expand Quality of Life Teams Across All of Brooklyn Following Successful Pilot Launch
– New York City Mayor Eric Adams and New York City Police Department (NYPD) Commissioner Jessica S. Tisch today announced the expansion of the NYPD’s Quality of Life Teams across the entire borough of Brooklyn. This work is part of the NYPD’s focus on tackling the daily issues that impact New Yorkers’ sense of safety and well-being, including cracking down on illegal mopeds, towing abandoned and derelict vehicles, cleaning up encampments, addressing outdoor drug use, and responding to noise complaints.
Starting this past April, the NYPD launched “Q-Teams” in six pilot commands, and to date, these teams have improved non-emergency response times by an average of 47 minutes, towed 640 vehicles, and seized 299 illegal e-bikes, scooters, and mopeds. Following the success of the pilot program, the NYPD expanded Q-Teams to every precinct in Manhattan on July 14 and throughout the Bronx on July 21, and last Monday, they added every precinct in Brooklyn. To date, Q-Teams have responded to more than 23,400 911 and 311 calls. The NYPD will continue to expand these efforts to every precinct in Queens on August 11, Staten Island on August 18, and to all housing commands on August 25.
“Last week, we expanded our NYPD Quality of Life teams across Brooklyn as we continued to sweep out crime and deliver a safer city that is more livable, one neighborhood at a time,” said Mayor Adams. “Every New Yorker deserves to live in a neighborhood that is safe from gun violence, that has clean streets, and that is free from illegal activities — and our administration is delivering exactly that to our city’s residents. With this Brooklyn rollout and more boroughs to come in the next month, we are ensuring that New York City remains the safest big city in America and the best place to raise a family.”
“The Quality of Life Division’s mission is simple, yet vital: respond to real complaints from real people — and address the everyday issues they are dealing with,” said NYPD Commissioner Tisch. “The abandoned vehicle left on the corner, the illegal e-bike parked on the sidewalk, the unlicensed smoke shop that opened on your block — all these everyday concerns add up to New Yorkers not feeling safe in their communities. Those days are coming to an end. Every precinct in Brooklyn now has a Q-Team to ensure that a true quality of life is experienced by everyone who calls the borough home.”
Program Results
On April 14, the NYPD launched Q-Teams across six pilot commands: the 13th, 40th, 60th, 75th, and 101st precincts, along with Police Service Area 1. Since the launch and through July 31, Q-Teams have responded directly to communities and made significant improvements to New Yorkers’ quality-of-life concerns.
Six Pilot Commands:
- Responded to 16,128 911 and 311 calls.
- Towed 640 abandoned and derelict vehicles.
- Seized 299 illegal e-bikes, scooters, and mopeds.
Manhattan Q-Teams:
- Responded to 3,349 911 and 311 calls.
- Towed 49 abandoned and derelict vehicles.
- Seized 93 illegal e-bikes, scooters, and mopeds.
Bronx Q-Teams:
- Responded to 2,649 911 and 311 calls.
- Towed 36 abandoned and derelict vehicles.
- Seized 26 illegal e-bikes, scooters, and mopeds.
Brooklyn Q-Teams:
- Responded to 1,305 911 and 311 calls.
- Towed 55 abandoned and derelict vehicles.
- Seized 16 illegal e-bikes, scooters, and mopeds.
In addition to Q-Team operations, the following NYPD units also contributed to addressing quality-of-life conditions in the pilot commands, as well as in Manhattan, the Bronx, and Brooklyn through July 31, with the results below:
- Vehicle Response Team: Towed 5,352 abandoned or derelict vehicles.
- Smoke Shop Task Force: Executed 1,034 inspections and padlocked 184 smoke shops.
- Encampment Team: Resolved 1,317 homeless conditions.
Q-Teams are comprised of officers from across the NYPD who undergo specialized training on how to address non-emergency, quality-of-life concerns, including noise complaints, illegal vending, outdoor drug use, unregistered vehicles, encampments, and reckless e-bike and scooter riding. Each team receives additional instruction in discretionary responses to specific conditions as an alternative to using enforcement tools.
The NYPD holds monthly Q-Stat meetings — modeled after the NYPD’s main crime data tracker, “CompStat” — to analyze precinct and public service data related to 311 calls and requests. This process helps examine operation outcomes, identify neighborhoods that are most susceptible to recurring quality-of-life issues, and hold precincts accountable. New York City’s 311 system, NYC311, is a non-emergency service that allows New Yorkers to report non-emergency issues, request city services, and discover information about government programs.
“The expansion of the NYPD’s Quality of Life Teams across Brooklyn is a welcome step toward improving the everyday safety and well-being of our neighborhoods,” said New York State Senator Roxanne J. Persaud. “By addressing issues like illegal vehicles, abandoned properties, and persistent noise complaints, these teams are helping to restore peace and order in our communities while ensuring that residents feel heard and protected.”
“Brooklyn is experiencing record-low levels of gun violence, thanks to strong partnerships and smart, community-based strategies,” said Brooklyn District Attorney Eric Gonzalez. “As we continue to make our streets safer, it’s important to address the issues that affect people’s everyday lives, from noise complaints to abandoned vehicles. The expansion of Quality of Life Teams across Brooklyn is an important step in strengthening the sense of safety and well-being in our neighborhoods as we work together to make our borough a better place to live for all.”
“I want to thank Mayor Adams for his vision and insight in developing the NYPD’s Quality-of-Life Initiative,” said New York City Councilmember Darlene Mealy. “The expansion of this initiative to Brooklyn is a major step forward in ensuring that our neighborhoods are safe, clean, and livable for all residents. I am proud to welcome this initiative to communities across Brooklyn. These teams are making a real difference—responding faster, addressing chronic issues, and helping restore a sense of pride and peace in our public spaces. The Q-Team initiative has now been fully implemented in my district, and residents are already seeing the benefits. I look forward to working closely with the NYPD and local stakeholders to make this effort a lasting success.”
August 4, 2025 Manhattan, New York
Sources: NYC.gov , Big New York news BigNY.com
