Manhattan community resources · Sources reviewed October 26, 2026
Six selected routes for independent-living support, accessible transportation, city-service information and family assistance. The guide includes a Manhattan office and citywide services available to Manhattan residents.
Support and accessibility contacts
1. CIDNY Manhattan — independent living and benefits support
1010 Avenue of the Americas, Suite 301, New York, NY 10018
646-442-4186
Manhattan intake for help navigating benefits, housing, transportation and independent living. The provider lists an elevator building and ASL staff. Call intake to discuss the service you need and arrange assistance. The Manhattan general number is 212-674-2300.
2. MTA Access-A-Ride
Paratransit service across NYC, including Manhattan
877-337-2017
For eligible people whose disabilities prevent use of public buses and subways. Application and certification are required; age alone does not establish eligibility. For eligibility questions, choose option 4, Monday–Friday 9 a.m.–5 p.m. From outside the metropolitan calling area use 718-393-4999. Deaf or hard-of-hearing customers may use 711 or their preferred relay service. Trip service hours and telephone department hours differ.
3. Accessible Taxi E-hail
NYC wheelchair-accessible taxi requests
646-599-9999
Request an accessible taxi through the current city-listed route. TLC states that MTM Accessible Dispatch ended service February 28, 2026 and the service is now Accessible Taxi E-hail. Confirm fares and pickup arrangements when booking.
4. Mayor’s Office for People with Disabilities — city-service information
Citywide information; mailing address: 100 Gold Street, 2nd Floor, New York, NY 10038
311
Ask for MOPD or disability-related city-service information. Outside NYC, call 212-639-9675. The mailing address is not a confirmed walk-in service location; contact the office before visiting.
5. MOPD ASL Direct
Video service for American Sign Language users
646-396-5830
This is an ASL video-phone number, not an ordinary voice hotline. Connect directly with an ASL-fluent information specialist about city services and resources. Published hours are Monday–Friday 9 a.m.–3 p.m., excluding holidays.
6. INCLUDEnyc — help for families and young people
Citywide phone appointments and resource information
212-677-4660
Family educators help with special education, disability services, benefits and transition to adulthood. English line above; Spanish: 212-677-4668. Published hours: Monday–Thursday 9 a.m.–3 p.m. Call to schedule a phone appointment. A diagnosis is not required to call. The organization provides information and individual assistance, not legal advice or representation.
Before you contact a service
Ask about eligibility, appointments, accommodations, language assistance and any costs. Transportation programs and support organizations have different rules; a directory listing is not an approval for benefits or transport. Addresses, contact routes and published service descriptions were checked against official provider and government sources. Telephone numbers have not been tested by calling.
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