Queens community resources · Sources reviewed October 27, 2026
Five selected routes to veteran and military-family support. Local VA care, Vet Center counseling, benefits claims and city referrals serve different needs and have different eligibility and appointment rules.
Services and contact routes
1. Queens Vet Center — confidential counseling and referrals
5005 Metropolitan Avenue, Ridgewood, NY 11385
718-296-2871
VA describes this as a non-medical setting providing confidential help at no cost for eligible Veterans, service members and families. Published hours: Monday–Friday 8 a.m.–4:30 p.m.; additional hours may vary. Call to discuss eligibility and arrange an initial appointment. VA states that enrollment in VA health care is not required for Vet Center eligibility. This follows the current Ridgewood location rather than older Woodhaven listings.
2. St. Albans VA Medical Center
179-00 Linden Boulevard, Queens, NY 11424-1468
718-526-1000
Main facility number. The VA page lists the facility as operating 24/7 but says hours vary by service. Select the relevant service on the official page and confirm appointments, enrollment and any costs. The address and ZIP above follow the current VA facility page; a 24/7 facility listing does not establish around-the-clock walk-in access to every clinic.
3. VA health-care enrollment assistance
National application assistance by telephone; online, mail and in-person options
877-222-8387
VA’s application-assistance line is available Monday–Friday 8 a.m.–8 p.m. Eastern. The official instructions explain VA Form 10-10EZ and the information needed to apply. Enrollment and benefit eligibility depend on VA’s review; an application is separate from booking a medical appointment.
4. New York State Department of Veterans’ Services — claims help
Statewide benefits advising; arrange the appropriate office or remote consultation
888-838-7697
The state provides free benefits advising. Veterans Benefits Advisors can help gather documents, prepare and file claims, respond to requests and discuss appeals. Use the official office finder or book a phone/video consultation; confirm the location and appointment before visiting.
5. NYC Vallone Veteran Resource Center Initiative
Recurring office hours at participating City Council district offices
Accredited Veterans Service Officers provide no-cost help with claims and connections to benefits, housing, employment and other support. The city says dates and appointment requirements are maintained by individual Council offices and can change. Find your Queens district through the official initiative page and contact that office; this is not one permanent borough-wide walk-in clinic.
Before you contact a service
Confirm whether the program serves your situation, whether an appointment is required and which documents to bring. Benefits advising, health-care enrollment, medical appointments and Vet Center counseling are separate processes. Keep original service documents secure and follow the receiving agency’s instructions for copies.
Addresses and contacts were checked against government and provider websites. Telephone numbers have not been tested by calling. This is a selected resource guide, not every veteran service in Queens.
NYC Department of Veterans’ Services · All Queens resource guides · BigNY community directory